Business answers ...
Can I buy the Class Calendar software and host it myself?
We host the system on the schools' behalf, because this is the most economic solution for almost every type of
school. The fixed costs associated with running a secure, certified eCommerce booking system - including Payment Service Provider
relationships, high bandwidth, high availability, rapid software updates, and disaster recovery - are significant. For many schools,
the fixed costs of maintaining such a system would be greater than Class Calendar's monthly charges.
Can Class Calendar work as a point-of-sale or telephone sale solution?
Yes! The Class Calendar application is founded on the idea that all points of contact - web, phone and face-to-face - should be
handled by the same system. So Class Calendar can be used as a self-service web solution, and at the same time can be used by a
telephone receptionist or at the point-of-sale, where your staff can act on behalf of customers. As a point-of-sale system, Class
Calendar can log each settlement as cash, cheque, or any other payment form.
Is Class Calendar available anywhere in the world?
Your customers can be anywhere in the world. And you - as a school administrator - can be anywhere in the world too. We work with
sport school administrators who travel widely to practice their sport. The ability to manage their school from any Internet cafe
is a key advantage.
If you nominate Class Calendar as your card merchant - see Pricing
section - then we can transfer
payment to your school account in any country, and in any currency. If you are acting as your own card merchant, we can help you
select a Payment Service Provider that can interact with your chosen bank.
Can Class Calendar be localised to my country's currency and tax regime?
Yes. To provide the most complete localisation solution, we are working with potential franchising partners in order to be
able to offer on-the-ground local support. As a potential Class Calendar user outside of the United Kingdom, you may be
an ideal franchisee. See our Franchising
page for more details.
Alongside our franchising initiative, we are currently evaluating a number of countries and locations in which to locate Class
Calendar servers. By providing multiple global locations, we can minimise network latency and maximise performance for customers
What currencies can I work with?
Your school can elect to present its offerings in any one currency recognised by the credit and debit card companies - that
includes US Dollar, Euro, UK Pound and a great many others. You can elect to be billed by Class Calendar in either that
currency, or UK Pounds.
Does Class Calendar work with multiple languages?
Yes, it can. Class Calendar was designed from the ground up to handle web page templates, in multiple languages. Thus, your
school's Class Calendar presence can be delivered in one or more languages, as appropriate for your customers and staff
- irrespective of which country you operate in. Call us with your requirements.
Can I use WorldPay or PayPal as my Payment Service Provider?
Class Calendar provides a seamless experience for customers by integrating its own secure payment forms into the reservation
system. Using Payment Service Providers such as WorldPay or PayPal - which present their own payment forms - would break that
experience. Thus, Class Calendar does not favour these Payment Service Providers.
WorldPay and PayPal are both expensive from the school's point of view - both have substantial set-up charges, and both charge more
per transaction than Class Calendar's own card merchant services.
Does Class Calendar have a eCommerce retail solution?
Yes. You can use Class Calendar to sell products an vouchers, as well as taking course bookings.
Class Calendar works as a complete solution for schools that sell equipment and training materials, in addition to taking bookings.
Class Calendar can also be used alongside any other web-based eCommerce system, and can process payments through the same payment
service provider as your existing eCommerce retail system.
Can I invoice customers, instead of using card payments?
Yes. Class Calendar can be used to take payments by credit card. It can also be used in a business-to-business setting where
customers or their companies are invoiced for transations. You can even configure the system to enable one or the other to be selected at the checkout.